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Shipment & returns

Shipment & return

 

AART will ship goods as soon as possible after you have placed an order.  After your payment has cleared your order will be boxed and shipped within 24 hours. In Europe we mostly used Post.nl and its foreign associates (DPD). After your order is shipped, you will receive a track and trace code via email. Please make sure that the box is in correct order and closed when receiving the goods.

If you have any questions regarding your shipment please send us an email on info@aart.bar or call us during (Dutch) office hours at XX-31-10-4143731

 

Returns, they happen

If you wish to return or exchange a product, please contact us at info@aart.bar  as soon as possible to arrange a replacement. Within 14 days after delivery of your package , you may request to exchange or return your order. You must return the purchased products to AART in perfect condition. The products should not have been worn, used or washed. Returns will only be accepted if the products are returned with the original packaging fully intact and the original labels still attached to each product. AART cannot compensate for returned packages lost in the return shipping. Any shipping charges that may occur when returning the products are on your/customer responsibility. The buying price of the goods (except shipping /duty) will be refunded if all demands are met. Refunds for returned products will be made as soon as possible, within 3 business days. The refund will be made through the payment method you used for the order. Please note, that additional duties, taxes or any additional charge you may have paid, will not be refunded by AART. In case of exchange, AART will not add additional charges for shipping of the new items. All orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service. 

 

In case of returns, send the item to the following address to ensure correct delivery:

AART-Rotterdam, Aert van Nesstraat 25A 3012CA Rotterdam The Netherlands

 

Location

AART has two physical stores in the Rotterdam area:

 

AART-Rotterdam

Found in the city centre in front of the Bijenkorf parking garage.

Located in an former office building the shop is spacious and industrial with minimalistic design. Equiped with an in house Gin & Tonic bar it’s a perfect place to spend some time and enjoy all the beautifull pieces we have on offer.  is With 500m2 you’ll find the full range of our collection in all its depth.

 

AART-Rotterdam

Aert van Nesstraat 25A

3012CA Rotterdam

+31-(0)10-4143731

Info@aart.bar

 

 

Brands

  • AART
  • AMI
  • APC
  • ASPESI
  • BARACUTA
  • BERWICH
  • BLUE DE GÊNES
  • CARUSO
  • DRAKE'S
  • ETRO
  • FEDELI
  • FINAMORE
  • GABO
  • GRUNGE JOHN
  • HERNO
  • HOLUBAR
  • INCOTEX
  • JACOB COHEN
  • JOHN SMEDLEY
  • LABORATORIO del CARMINE
  • LARDINI
  • MAISON KITSUNÉ
  • MOORER
  • NANAMICA
  • NEMEN
  • PT01
  • SALVATORE PICCOLO
  • SAUCONY
  • SMYTH & GIBSON
  • STILE LATINO

 

Hours

  • Monday:                13.00-18.00
  • Tuesday:               10.00-18.00
  • Wednesday:       10.00-18.00
  • Thursday:             10.00-18.00       
  • Friday:                    10.00-21.00
  • Saturday:              10.00-18.00
  • Sunday:                  12.00-17.00

 

AART-Hillegersberg

Located in de rural suburb of Hillegersberg, amidst the local shops we have our second store. With 125M2 its smaller than our Rotterdam store, but still very worthwhile to visit and shop. The look and feel of the shop is more conventional but still very much in line with the original. We offer the same high end experience with a little more compact and slightly more classic orientated collection. Apart from this we also have a few exclusives, items  only available in our Hillegersberg store.

 

AART-Hillegersberg

Bergse Dorpstraat 36B

3054 GE Rotterdam

+31-(0)10-2308003

info@aart.bar

 

Brands

  • AART
  • AMI
  • APC
  • ASPESI
  • BARACUTA
  • BERWICH
  • CARUSO
  • DRAKE'S
  • FEDELI
  • FINAMORE
  • HERNO
  • HOLUBAR
  • INCOTEX
  • JACOB COHEN
  • JOHN SMEDLEY
  • LABORATORIO del CARMINE
  • MAISON KITSUNÉ
  • NANAMICA
  • PT01

 

Hours

  • Monday:                13.00-18.00
  • Tuesday:               10.00-18.00
  • Wednesday:       10.00-18.00
  • Thursday:             10.00-18.00       
  • Friday:                    10.00-21.00
  • Saturday:              10.00-18.00
  • Sunday:                  Closed